Skip to content

Refund & returns policy

Effective Date for the refund & returns policy: September, 2022

Policy Overview 

Sunnyside Spaces values your business and strives to provide high-quality products. However, due to the nature of our online fiberglass swimming pool sales, we have established the following no refund and no return policy. Please read this policy carefully before making a purchase.

No Refunds

All sales of fiberglass swimming pools are final. We do not offer refunds for any reason, including but not limited to:

  • Change of mind
  • Incorrect measurements
  • Unforeseen circumstances
  • Dissatisfaction with color or design
  • Once your order is placed, it cannot be canceled or refunded.

No Returns

  • We do not accept returns of fiberglass swimming pools.
  • If you receive a damaged or defective product, please refer to our warranty section below.

Warranty:

All Sunnyside Spaces fiberglass swimming pools come with a manufacturer’s warranty (5 years to 15 years, each brand has its own warranty).

If you encounter any issues related to defects or workmanship, please contact our customer service within 30 days of delivery. email: hello@sunnysidespaces.com

Our warranty covers repairs or replacements as deemed necessary by our team.

Exceptions:

In the rare event that we make an error in processing your order (e.g., wrong size, color, or model), we will rectify the situation promptly.

If you believe there is a mistake, please notify us within 7 days of receiving your pool.

Contact Information: For warranty claims or any other inquiries, please reach out to us at hello@sunnysidespaces.com

By completing your purchase, you acknowledge and agree to abide by this no refund, no return policy. Thank you for choosing Sunnyside Spaces for your swimming pool needs!

Do you have questions? Please go to our FAQ page.

person feet dipping on pool
Photo by Sarah Schorer on Pexels.com